Privacy Policy

Property Connect, Inc. (“Property Connect”) knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following Property Connect Privacy Policy. By using the website or any of our applications (such as mobile applications) (collectively, the “Service”) you acknowledge that you accept the practices and policies outlined in this Privacy Policy.


This Privacy Policy covers Property Connect’s treatment of personally identifiable information ("Personal Information"), which Property Connect gathers when you access/use the Service – as well as information you submit to the Service (such as apartment reviews and the like).


Property Connect collects information you voluntarily submit to the Service, such as the information we collect when you register for an account -including things like your first name, last name, and email address. In addition, to the extent we collect fees from you, we may collect payment related information, such as your credit card number, checking account and routing number, physical address, etc. We may also non-Personal Information, such as information regarding the type of rental units you are looking for, the amount you are willing to bid on such units, the features or other qualities you are looking for in a rental unit, etc.

To facilitate the Service, we may collect location based information via your mobile device.

The Service may also allow users to post content in a public or quasi-public manner, such as apartment reviews. Information you elect to submit in a public or quasi-public part of the Service - may be disclosed to other users of the Service or the general public (“User Submissions”).

We may also automatically receive and store certain, anonymous types of information whenever you interact with the Service. Such information may include the user's IP address, domain server, login session, type of Internet browser and the type of device you are using. This information helps us, among other things, analyze trends and administer the Service. This information is anonymous and contains no personally identifiable data.


Property Connect uses your Personal Information only as follows:

  • To operate and maintain the Service (such as, for the purposes of fixing malfunctions, testing our security systems, etc.).
  • To provide you with the features, functions and benefits of the Service.
  • To enhance, improve and further develop the Service (such as, creating new features or functions, refining the user experience, increasing Service technical performance, etc.).
  • On your behalf - per your request or permission (such as posting your User Submissions).
  • We will use your contact information to provide you with notices related to your use of the Service (such as notices regarding the status of your rental bids).
  • We may use your contact information (such as your email address) to provide you with promotional and marketing emails. You can opt-out of receiving certain types of promotional and marketing emails – but in such case you may not receive the full benefit of the Service. Opting-out can be done by clicking the “unsubscribe” link in the emails.
  • To help personalize the Service experience for you (such as remembering your information so you will not have to enter it each time you use the Service).

And for the other purposes referenced in the next section.


To the limited extent we collect Personal Information – we neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described below.

Agents and Property Managers: When you elect to bid on a rental unit, we may provide your Personal Information to the applicable property agent/manager. This is necessary for them to fully evaluate your bid.

Recipient of User Submissions: As mentioned above – your User Submissions may be shared in a public or quasi-public manner.

Service Providers and Agents: We employ other companies and people to perform tasks on our behalf. For example, we may decide to use a third party payment processing company to process payments you make through the Service. In addition, parts of the Service may be hosted by a third party on our behalf. Your information may be accessed by such providers/agents, in the event that we need to share your information with them to provide our services or customer support to you. Unless we tell you differently, Property Connect’s agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us.

Protection of Property Connect and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Property Connect, our employees, our users, or others.

With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.


While your Personal Information is in our possession, it will be primarily stored at hosting facilities located in the USA. These facilities are either operated by Property Connect or our third party providers. By using the Service, you are consenting to have your Personal Information stored, transferred and processed in the USA.


Property Connect takes certain precautions to protect your Personal Information and to limit the risk that it will be accessed without authorization, including use of certain industry standard technologies and practices. That said, we cannot guarantee the security of such information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. No security system is perfect - so your use of the Service is at your own risk.


If you decide to access or use the Service, such access and use and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Service, including limitations on damages, disclaimer of warranties, and the application of California state law.


The Site may permit you to link to other websites on the Internet, and other websites may contain links to the Site. For example, the Service may link to the websites for real estate agents, property management organizations, specific properties, etc. These other websites are not under Property Connect control, and such links do not constitute an endorsement by Property Connect of those other websites or the services offered through them. The privacy and security practices of websites linked to or from the Service are not covered by this Privacy Policy, and Property Connect is not responsible for the privacy or security practices or the content of such websites.


Property Connect may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our website, or via the Service, or sending you an email or account notification. You are bound by any changes to the Privacy Policy when you use the Service after such changes have been first posted.


We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Service or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at


If you have any questions or concerns regarding privacy, please send us a detailed message at We will make every effort to resolve your concerns.


Effective Date: November 1, 2013


Property Connect, Inc.
101 California Street, Suite 2710
San Francisco, CA 94111